Privacy Policy for 2 Degrees West Apparel Ltd

Effective Date: [Insert Date]

1. Introduction

Welcome to 2 Degrees West Apparel Ltd (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, https://2degreeswest.co.uk, or contact us via email.

2. Data Controller

We are the data controller responsible for your personal data. If you have any questions about this policy or your rights, please contact us at:

Email: design@2degreeswest.co.uk

3. Personal Data We Collect

We may collect the following personal data:

  • Information you provide: Email address, name, company name, and other details when you request a quote or contact us via forms or email.
  • Automatically collected data: Technical data such as IP address, device type, browser details, and usage patterns (e.g., pages viewed) via cookies and similar technologies.

4. How We Use Your Data

Your data may be used for:

  • Responding to inquiries, fulfilling quote requests, and providing customer support.
  • Improving our website and services through analytics.
  • Legal compliance and internal administrative purposes.

5. Legal Basis for Processing

We process data on the basis of:

  • Contractual necessity (e.g., to respond to your quote or inquiries),
  • Legitimate interests, such as improving our website and operational efficiency (unless your rights override),
  • Legal obligation, if required under applicable law.

6. Cookies and Tracking

Cookies may be used to enhance your browsing experience and for analytics. Details of these technologies and your options for managing them should be described in our separate Cookie Policy, which we recommend you review.

7. Disclosure of Personal Data

We may share your data with third parties only when necessary, such as:

  • With service providers who help us operate the website or provide support (e.g., hosting, analytics tools), under strict confidentiality and only for specified purposes.
  • If required by law or to protect our rights, e.g., responding to legal requests.

We do not sell or trade personal data.

8. International Transfers

If any data is transferred outside the UK (e.g., through third-party services with overseas servers), we ensure suitable safeguards are in place—such as Standard Contractual Clauses—to protect your data under UK data protection standards.

9. Data Retention

Personal data will be kept only as long as necessary to fulfil the purposes outlined here, including legal or accounting obligations. When no longer needed, data will be securely deleted or anonymised.

10. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data (right to be forgotten), limited by legal obligations.
  • Object to or restrict processing.
  • Withdraw consent at any time (where processing is consent-based).
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are infringed.

To exercise your rights, please email us at design@2degreeswest.co.uk, stating clearly what you wish to do. We may ask for verification to protect your privacy. We’ll respond within one month, or inform you promptly if we need more time.

11. Security Measures

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, or alteration. While we strive for strong data protection, transmission of information over the internet carries inherent risks.

12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal changes or improvements to our services. The latest version will always be available on our website, with the effective date clearly stated.

13. Contact Us

For any questions about this Privacy Policy or data handling practices, please get in touch:

Email: design@2degreeswest.co.uk